Privacy policy

Controller: Signal Tensor Engineering Consulting Co., Ltd. (統一編號 29576101), representative Lin Wei-Ting, contact info@signal-tensor.digital, +886-3-0000-1210, signal-tensor.digital, Hsinchu, Taiwan.

This notice is framed under the Personal Data Protection Act (個人資料保護法, PDPA) of Taiwan. We apply the same standards on this English-language site.

What we collect

When you use the contact form, we collect your name, email address, optional phone number, and project summary. When you set a cookie preference, we store that choice locally in your browser (see the Cookies policy). We do not run analytics, advertising pixels, or third-party trackers on this site.

Purposes and legal bases

We process inquiry data to respond to your message, prepare proposals, and perform pre-contract steps at your request (PDPA Article 19 consent and legitimate interest in answering business inquiries). Consent preference storage is used solely to remember your choice about non-essential storage.

Retention

Inquiry records are kept for up to twenty-four months after the last correspondence unless a longer period is required for an active contract or legal obligation. Local consent choices remain until you clear site data or change your selection via browser settings.

Sharing

We do not sell personal data. Inquiry content may be accessed by assigned consultants and secure email hosting used to deliver messages to info@signal-tensor.digital. Data is submitted to our same-domain form handler at /api/inquiry over HTTPS.

Your rights

Under the PDPA you may request access, correction, deletion, or cessation of processing where applicable. Contact info@signal-tensor.digital with your request; we will verify identity before acting.

International transfers

If you contact us from outside Taiwan, your data may be processed in Taiwan where our business is established.

Changes

We will post updates on this page with a revised effective date when practices change.

Effective date: 13 October 2026